Get in Touch
Questions, concerns, ideas?
Send us an email about orders, events, distribution, collaborations, or general wine musings.
For urgent matters, please call us at +31 627 14 15 65.
Frequently asked questions
How much is shipping/ delivery?
Delivery by bicycle within Amsterdam, defined as within the Amsterdam Ring, is free.
Shipping outside Amsterdam, within the Netherlands, is a flat rate of €10.
Shipping is free for orders over €150.
How quick is shipping/ delivery?
Wine is delivered by bike within Amsterdam Monday-Friday. Some exceptions are made for weekend delivery.
Delivery dates and times are arranged with customers for each order.
Shipping is processed as soon as possible and should arrive within 48-72 hours.
*If we are visiting winemakers, there may be a delay.
Do you ship internationally?
We do not currently ship outside the Netherlands.
If you are interested in receiving wines internationally, please let us know in the Contact Form, and be sure to sign up for our newsletter.
That's where we drop news like international shipping.
What payment methods are accepted?
We accept all major credit cards including the Dutch local favorite iDEAL.
If you would like to receive an Invoice and/or pay with a bank transfer, please contact us.
What do prices include?
Prices include Dutch VAT of 21%, excise tax for imported wines, and packaging costs.
Damage/ Cancellations/ Refunds
If wines arrive damaged during delivery, if you need to cancel your order, or you want to request a refund, please contact us directly.
For more details on our policies, please visit our Shop Policy page.
Questions about orders?
Get in touch via the Contact Form or by phone.
If you haven't received your order, have questions about the wines, want to make a suggestion or complaint, contact us directly.
We're here for you.
Wholesale & Distribution
Within Amsterdam, we distribute almost all our wines. Most of the bottles in our shop have never been sold in Amsterdam and are deserving of your attention.
Get in touch to see how we can work together.
Read more about our policies including returns, cancellations, damaged and our guarantees.
Delivery by bicycle and low-cost shipping. Read more about How It Works and what it costs.