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Shop Policy

Cancellations & Changes

If you need to cancel or change an order, please contact us as quickly as possible.

 

Returns

Our wines are of excellent quality, but those who are not satisfied may return unopened and undamaged bottles up to 30 days after purchase. Please contact us for details about how to process a return. 

 

Exchanges

Unopened and undamaged bottles may be exchanged within 30 days of purchase. 

 

Refunds

Any refunds will be processed without shipping costs. 

 

Damaged Bottles

If your wine arrives damaged, take photos of the bottles and box and let us know as soon as possible.

We will reimburse you or send new wines. If the wine of your choice is not available, we will work with you to find one you'll love just as much.